Waterloo’s Emergency Notification System
The City of Waterloo is proud to offer citizens a means of receiving emergency notification calls. By registering your information in the City’s database you will receive calls from the City of Waterloo. You will also have the option to receive tornado, flash flood and/or severe thunderstorm notifications from the National Weather Service.
If you live outside the city limits, please register for Monroe County’s database.
Never touch a power line or anything touching it. Downed power lines, power outages or other emergencies should be reported to City Hall.
- During normal working hours, please call 939.8600
- After hours, please call 939.8651
Natural gas is lighter than air and has no odor. To help you detect the presence of natural gas, a strong odorant that smells like rotten eggs is added. If you smell this odor:
- Exit the building immediately
- Do not use matches, lighters, electrical switches, appliances or your telephone.
- Call from a nearby building by dialing 939.6413.
- Do not re-enter the building until the City has declared it safe.
We urge you to call the first time you smell the odor of natural gas. The City personnel will be happy to assist you. This service is provided free, 7 days a week, 24 hours a day.
For more information on Natural Gas – download the Natural Gas Informational Handbook.
Learn to recognize the signs of carbon monoxide poisoning: headaches, dizziness, nausea, confusion, weakness, vision or hearing impairment and drowsiness. If you notice these symptoms and suspect that carbon monoxide is the cause, you should:
- Get some fresh air immediately
- Contact the Waterloo Fire Department or your local appliance repair center
- Seek medical help
Avoid carbon monoxide poisoning.
- Have your appliances and furnace serviced in accordance with the manufacturer recommendations
- Install a carbon monoxide detector